Customised appraiser training program

People management program:

A major Japanese trading company operating globally across industries, including energy, infrastructure, chemicals, and food. The client is listed in the Nikkei 225 and engages in investment, logistics, and financing, leveraging a vast network to drive innovation and susta inable business growth.

Challenges

Non-standardized appraiser meetings – Different offices and regions conducted yearly appraiser meetings in inconsistent ways, leading to a lack of uniformity.
Insufficient knowledge among managers regarding appraisals – Many managers and directors were dissatisfied with the professionalism demonstrated before, during, and after appraisal meetings.
Appraiser meetings and goal-setting not integrated into growth strategy – Instead of being seen as a strategic tool for fostering agility and innovation, these meetings were viewed as a burden rather than a key development component, as intended by top management.

Solution

JCO developed a multi-stage, comprehensive training program designed to enhance
knowledge, provide practical guidance, and share best practices. The program included hands-on exercises where participants practiced real scenarios with a professional actor reenacting specific cases shared by attendees. The initiative was successfully rolled out across EMEA as a pilot for more regions.

Let us schedule a call to discuss your organization’s specific needs!