Managing non-Japanese Staff (Advanced)

Overview

Managing staff effectively is challenging!

This interactive program, delivered in Japanese, aims to enhance managerial and leadership skills for Japanese managers in charge of non-Japanese employees. Through self-assessments, case studies, and role-plays, participants will gain insights, practical tips and tools to manage their team effectively.

Who is it for

Japanese managers who have responsibilities to lead and manage non-Japanese staff.

It is highly recommended that participants have taken the fundamental cross-cultural training course “Working & communicating effectively with non-Japanese colleagues” prior to taking this workshop.

What Will Participants Learn

Participants will learn best practices in management and gain tools to improve their communication skills, including how to handle challenging feedback.

The main modules include:

• Develop strategies to improve motivation and retention
• Master communication techniques for clear instructions and feedback delivery
• Apply Action-Centred Leadership principles for managing tasks, teams, and individuals
• Enhance cross-cultural leadership skills to improve team motivation and retention
• Utilize the GROW model for coaching and employee development
• Implement effective performance management strategies, including SMART goal setting and appraisals

Key Competencies

Session Format

This program is available in two flexible formats

• Open Workshop: These regular workshops are open to individual participants and are delivered in a blended learning format. (Selected E-learning modules to prepare followed by a live online session)
• In-House Training: JCO can deliver an exclusive session for your company, both on-site as well as online.