Overcoming Post-Merger HR and Communication Challenges for a Unified Workforce

Challenges

• Post-Merger Acquisition Challenges – Following a merger with an equally large company, aligning human resources strategies across global operations became a key issue.
• Lack of Global Workforce Alignment – Rapid expansion and a diverse workforce required a more cohesive HR approach to ensure consistency while addressing regional needs effectively.
• Communication Barriers in a Global, Remote Work Environment – The company’s size, cultural diversity, and differing business practices led to miscommunication and inefficient communication patterns.

Solution

• JCO developed a multi-stage training program, initially targeting HR staff across APAC, Japan, the US, Australia, LATAM, and EMEA.
  The program was in a blended learning format including E-learning and mixed sessions with staff from various time zones.
• The program was split into 4 tiers – each offering customized content for each target audience from individual contributors to C-suite – to deliver the most relevant content for their needs.
  Examples: Effective communication and teamwork in a remote world, cultural sensitivity, regional differences reg. topics such as project planning, decision-making, strategy setting and managing change.
• Participants gained foundational cross-cultural knowledge, practical tools, and best practices, ultimately crafting their own action plans to enhance global collaboration.

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